Global Postal Tracking System. Russia post tracking. How to find out the track number of the parcel if you lost the receipt

Valuable parcels and letters are often sent by mail. Senders worry about their safety, but thanks to special services, it is now possible to track mail. Postal tracking makes it possible to make sure that the package will be delivered safe and sound to the addressee.

Tracking postal items by ID

Tracking postal items by identifier has become popular. Moreover, this procedure will not take much time, it is a matter of a few minutes.

How are mail tracking performed using an identifier? Each parcel / letter that will be sent is assigned a specific number, and "monitoring" is carried out on it.

The resource provides detailed information about each mail forwarding, including its main parameters - weight, parcel status and its value.

What is a postal ID?

The postal identifier is a track number, it consists of numbers and letters and is unique. This code is used to control any departure, throughout the entire journey, starting from the place from the dispatch and ending with the final destination.

The postal identifier can be found on the receipt issued when sending a parcel at the Russian Post office. In standard forms of receipts, the identification code is indicated above the "From" field.

Tracking postal directions using an identification number can be done on our website. This method of "observation" is suitable both for postal items carried out within Russia, and for those that are carried out between countries.

To track a postal item using an identification code, you do not need to waste time and nerves standing in lines. You just need to register on the site and enter the track number.

After entering the track code, you will be provided with information about the status of the shipment made by mail, information about the date of receipt and delivery of the parcel to the addressee (if it has already taken place).

The advantages of this method of tracking parcels sent by mail are obvious. Information about the transportation of parcels can be received by e-mail, just save the code in an individual account, and the information will come automatically. The benefit of this option is especially noticeable when you are waiting for several items ordered from various online stores at the same time.

Tracking shipments made by mail using a track number is a simple and convenient way to "observe" the movement of a parcel / letter. Thanks to the method of tracking the movement of postal items by identification number, you will always be aware of the location of the parcel sent or expected by you.

Publication date: 01/19/2018

Any registered postal item, whether it is a parcel, parcel post or registered letter, has an individual track number. Using the track number, the sender or recipient, or any other person who knows this code, can track the movement of a parcel or registered letter from the moment of acceptance to the moment it is received by the final addressee. But how to find out the track number of a parcel sent by mail?

So, after registering the parcel at the Russian Post office, the shipment is assigned a unique track number. The track code is indicated in the receipt, which the postal operator must hand over to the sender.

The number we are interested in consists of 14 digits. In this case, sometimes the last digit is indicated with a space - it must also be taken into account.

The track number in the check can be indicated after the words: " RPO No….», « Postal ID number" etc. But in any case, finding the combination of 14 numbers we need will not be difficult.

If you are the recipient of a parcel or registered letter, then find out the track number from the sender to track it. Online stores and private sellers very often provide a tracking number themselves, without additional request from the buyer.

How to find out the track number of the parcel if you lost the receipt

It happens that the check is lost or someone threw it out of the household. After all, few people keep checks from the store, and why is a postal check better?

The check receipt, which is issued at the post office, must be kept without fail, not only in order to find the track number of the shipment at the right time, but also in case the parcel is lost, the check will be needed to write an application for search.

So how to find out the track number of the parcel if the check was lost? The only option in this case is to contact the Russian Post office again, from where you made the shipment, and ask to see the track number based on your last name and the date the parcel was sent. If you do not remember the date, then you can find the data by last name. The less time passes from the moment the parcel was sent, the greater the chance that the data you need will be found.

At the same time, as they write on the forums, it is not the responsibility of the mail operator to search for data on the departure if the check was suddenly lost. That is, in this case, one should rely only on the responsiveness of the postal employee. True, in some regions there is a paid additional service at the post office to restore a lost check.

How to track the movement of a parcel from abroad?

To track the movement of international mail (IGO), a postal monitoring system has been developed, the main tool of which is a unique tracking number - tracking number. This number consists of numeric and alphabetic characters, and is also duplicated in the form of a barcode. Modern postal logistics terminals are equipped with barcode scanners, and when an MPO passes through such a terminal, these tracking numbers are read and sent to the servers of the international postal monitoring system.

Thanks to this system, it is very easy to find out the location of IGOs. This can be done on the websites of state postal services or private logistics companies. In addition, there are convenient tracking services - trackers that combine tracking systems from many countries and private carriers.

What is a tracking number?

Tracking number is a tracking number provided by postal services to track the movement of your cargo. The tracking number is standardized by the Universal Postal Union and has a strict structure.

The standard international tracking number is XX123456789XX:

• the first letters indicate the type of shipment, for example, CA-CZ - parcel with tracking, EA-EZ - express parcel sent by one of the international express delivery services, such as EMS, RA-RZ - small order package with tracking, LA-LZ - small package without tracking
• then comes a unique eight-digit code, and the ninth digit is a test value calculated using a special algorithm,
• the last Latin letters indicate the country from which the parcel was sent, for example, CN - China, US - USA, DE - Germany.

Official and complete information is available at the link (PDF document, English).

Use the form provided on the UPU website (Excel spreadsheet) to check if the tracking number complies with the standard.

The seller provided a tracking number, but there is no movement of the parcel.

• Information may enter the mail monitoring system with delays. The normal situation is a delay of 3-5 days.
• The seller provided a pre-reserved number, but the actual package has not yet been sent. Wait 3-5 days and clarify the situation with the seller.

I just paid for the order, and the seller has already given a tracking number. All this is suspicious.

There is nothing suspicious in this, because abroad there has long been a system for reserving postal items, which are redeemed in advance. The seller only needs to enter the addressee's data and print the finished form with a tracking number.

What information can I get from my tracking number?

The following information can be obtained from the tracking number:

• method of sending MPO;
• from where (export) and where (import) the IGO is moving;
• find out the stages of the movement of IGOs ​​- export, intermediate points of delivery, import, customs clearance, delivery to the addressee on the territory of the recipient's country;
• mass of MPO (not always provided);
• Full name and exact address of the recipient (usually this information is available on the official trackers of postal and courier services).

Judging by the track number, the parcel is sent to another country.

• The seller mistakenly provided the track number of another package or mixed up the numbers. Please clarify this point.
• An error has occurred in the mail monitoring system. The parcel will still be delivered to its index and address.
• The seller deliberately provided a different track number, the parcel might not be sent at all, hoping for a lack of experience or inattention of the client. This is often the fault of Chinese sellers.

The IGO tracking number has a non-standard appearance. Why?

The standard tracking number of the form XX123456789XX is specific to national postal operators that are members of the Universal Postal Union (UPU). Getting a custom tracking number has several common causes:

• the parcel was sent through large private delivery services - DHL Express, UPS, Fedex, SPSR, Meest, etc., which have their own internal standards for generating a tracking number. Usually this number has only a numeric format and is tracked on the websites of these services or on aggregator trackers;
• the parcel was sent from China through local carriers.
• the seller made a mistake when writing the tracking number. Here it is necessary to clarify with the seller the correctness of the provided number;
• the seller provided a knowingly false tracking number in order to deceive the customer. This is typical for Chinese sellers from Aliexpress. In this situation, only a dispute will help.

I was sent an order through the national postal operator, but they did not provide an international tracking number. Why?

Not all mail items automatically receive an international tracking number. The fact is that all IGOs ​​are divided into "small packages" and "parcels". A standard small package (package) is considered to be a shipment weighing less than 2 kg and a tracking number is not assigned to them. In some cases, it is possible, for an additional fee, to register such an IGO and receive a tracking number. IGOs weighing more than 2 kg fall into the category of parcels and they are assigned a tracking number, but even in this case it does not always have an international format. Parcels are divided into ordinary and priority (registered). The latter have an international tracking number.

Who should give me the tracking number?

In the case of purchases in foreign online stores and auctions, the tracking number is provided by the seller after payment for the order.

What determines the speed of MPO delivery?

There are a lot of conditions and factors here. The main ones include:

• choice of delivery method - regular or priority (express) mail;
• choice of delivery operator - the state postal service or a private express carrier. The speed of delivery by private courier services can be 3-5 times faster than using conventional postal services;
• features of the work of postal operators in a particular country. For example, USPS US mail is much faster than Russian Post;
• distance between sender and recipient;
• from the time of year, weather conditions, cataclysms. For example, during the period of Christmas sales and New Year's hype, the flow of parcels increases dramatically and postal operators do not have time to process all the parcels on time. This leads to delays.

When exactly will I receive my package?

There is no exact answer to this question. In this case, it is much more accurate to operate with the concept of the expected delivery time. The website of each national postal operator has information on the average delivery time in one way or another to a particular country. Stores also provide this information when choosing a delivery method.

A clearer situation is with courier carriers - DHL Express, UPS, Fedex, SPSR, etc. In 80% of cases, delivery is carried out on the same day or in the next 3 days (if there are no problems at customs).

The delivery time for standard MGOs to Russia from the USA and European countries varies within the following time limits:

• EMS departures - 7-14 days.
• Registered parcels and parcels - 14-30 days (depending on the distance from the key centers of international mail exchange).
• Simple packages and parcels - 18–40 days.
• The average delivery time for parcels and parcels from China and Southeast Asia is about 21-40 days.

I was sent a parcel weighing 1 kg (for example), and according to the track number in Russia, the weight became 0 (or much less than 1 kg). What is it connected with?

This is a very common situation when, after being exported to Russia, the package “loses weight” right up to 0 grams. It's just that some sorters are too lazy to weigh each IGO and enter this data into the tracking system.

The second option is sadder. If, at some stage of delivery or customs clearance, the parcel has sharply lost weight, then this may indicate the theft of the investment. This is a direct reason to insist on opening the parcel at the post office upon receipt. A parcel with a difference in weight must have an appropriate act.

Parcel DHL Express, UPS, Fedex detained at Russian customs (sent to the store). For what reason?

The most common reason is exceeding the investment value limit for courier IGOs, which for Russians is 200 euros. You can read more about the features of the work of courier services in our articles:

Also, some courier services organize delivery only to large cities of the Russian Federation, and if you are a resident of a small city on the periphery and do not have the opportunity to come to the company's office, then the parcel will be sent back.

My parcel ended up in another country. What should I do?

There are two possible reasons for this:

• The parcel is delivered in transit through third countries and the final destination has not changed. There is no need to worry, this is normal practice. Especially when delivered by courier services.
• The seller mixed up the tracking numbers or incorrectly provided the delivery address. This happens extremely rarely and here you should solve the problem directly with the seller.

The package was sent from the USA via USPS. What is it and where to track such parcels?

Packages sent by USPS can be tracked on the official USPS website or on our tracker.

Most Common USPS Statuses

Electronic Shipping Info Received - received information about the mailing in electronic form.

Shipment Accepted - accepted from the sender.

Arrived at Sort Facility - arrived at the sorting center.

Processed at USPS Origin Sort Facility - The mail item has been sorted at the receiving post.

Dispatched to Sort Facility - left the sorting center.

Notice Left (Business Closed) - the postal operator attempted to deliver the parcel, but delivery did not take place, because. the delivery location was closed. The recipient was given a receipt.

Processed Through Sort Facility - The postal item has left the sorting postal node in the direction of delivery (export to the country of destination).

Customs Clearance - transferred to customs.

Customs Clearance delay (Held in Customs) - the package is delayed at customs.

Customs clearance processing complete - customs clearance is complete.

Delivered - delivered.

How do I know if a USPS mail item has left the US?

Most often, IGOs ​​leave the United States when the following statuses are assigned:

• Processed through USPS Sort Facility, JAMAICA, NY 11430
• Processed through USPS Sort Facility, LOS ANGELES, CA 90009
• Processed through USPS Sort Facility, CHICAGO, IL 60666
• Processed through USPS Sort Facility, MIAMI, FL 33112
• Processed through USPS Sort Facility, CHICAGO, IL 60688
• or International Dispatch

Where can I get information about the work of the German Post Deutsche Post DHL and where can I track packages from Germany?

Detailed information about the work of the German state post and ways to track IGOs ​​from Germany can be found in our

Shipping from England via Parcel Force. What's this?

Parcel Force is the express delivery arm of Royal Mail Royal Mail. On the territory of Russia and the CIS countries, Parcel Force shipments are delivered by local EMS services. You can find out detailed information about the work of the Royal Mail of Great Britain Royal Mail from ours.

Shipping method on eBay - International Priority Shipping to Russia. What does it mean?

In this case, delivery to Russia is carried out under the terms of the eBay Global Shipping Program, which implies the presence of an intermediary in the United States at the stage of delivery. More information is in our.

The online store has direct delivery to Russia (CIS countries) through Borderfree (FiftyOne). What is this company and where can I track the progress of my order?

Borderfree is an American logistics company that provides US stores with order delivery services for international customers. The company operates on a conventional sweat forwarder scheme, meaning it picks up orders from stores in its warehouses in the US and then forwards them to a customer outside the US. The company charges a fee for its services. Borderfree's contractors for delivery to Russia and the CIS countries are the courier companies DHL Express and SPSR. You can track the movement of parcels on the company's website by order number and email address.

Delivery from China (Aliexpress and other stores) via Swiss Post and Sweden Post

Recently, many sellers on Aliexpress offer a choice of delivery through Swiss and Swedish postal operators. For many, this raises a logical question - what does China and Swiss Post have to do with it ?! The thing is that Swiss Post and Sweden Post have representative offices in China and deliver parcels from China with a transit point in Switzerland and Sweden, respectively. The Chinese began to use the services of European carriers due to the serious bans of the China Post, Hong Kong and Singapore on the shipment of Li-Ion batteries. Delivery scheme: Singapore - Switzerland/Sweden - Russia (other countries). The track number for such shipments is RXXXXXXXXXXCH for Swiss Post and RXXXXXXXXXXSE for Sweden Post.

You can track on the Swiss Post website www.swisspost.ch and Sweden Post website www.posten.se

My parcel was lost (attachments are damaged, completely or partially missing). What should I do?

If the parcel was lost, you should contact your post office and write an application to search for the parcel.

In order not to become a victim of unscrupulous customs or postal workers and not to get a brick instead of an iPhone, you should familiarize yourself with receiving parcels at Russian Post offices

What does the status “sent to airline” mean? How long will the parcel go after receiving the “sent to airline” status?

“Sent to airline” is the last status that a package can receive while in China. Once the package has received the status of “sent to airline”, it is no longer under the control of China Post. As a rule, the parcel arrives in the country of destination within 2-4 weeks from the date of receipt of the "sent to airline" status. Typically, the "sent to airline" status does not change until the package reaches its destination or is delivered to the recipient.

Be careful if more than 30 days have passed since receiving the “sent to airline” status, and you still have not received the package. Perhaps it was lost or its shipment was delayed in another country. In order for the seller or store to return your money, you need to file a claim.

What does the “Import Security Scan” status mean?

If your package received the status “Import Security Scan” (“Checking packages received from abroad”), there are three options:

1. If the parcel was originally sent from outside of China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China and will be delivered to the recipient after customs clearance. See the question How to get a refund for a lost package or a package that was delivered for a very long time.

What does the status “Import Customs Scan” mean?

If your package received the status “Import Customs Scan”, there are three options:

1. If the package was originally sent from China, and the LOCATION column shows a city in China, such as Beijing, Shanghai, etc., it means that the package was sent back to China from abroad. As a rule, the package is sent back to the supplier, and the recipient will receive it later if the supplier pays an additional shipping fee and sends the package again.
2. If the parcel was originally sent from China and the recipient's country is indicated in the LOCATION column, this means that the parcel was delivered to the customs of the country of destination and will be delivered to the recipient after customs clearance.
3. If the parcel was originally sent from outside of China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China and will be delivered to the recipient after customs clearance.

What does the status “In Customs-Control warehouse” mean? How long will it take?

The status “In Customs-Control warehouse” means that the package is in a customs warehouse awaiting inspection before export or airmail.

What should I do if the status of my package does not change from the status of “Export Security Scan”, “Export Customs Scan” for a long time?

What does the status “Success find: 0 items!” mean? or “China Post has not received the parcel”?

If you have tracked the parcel by tracking number and the parcel status is “China post has not received the parcel” or “Success find: 0 items!” ("Result - 0 packages"), this means that the seller (supplier) gave you a non-existent (invalid) tracking number that is not assigned to any shipped package in the China Post database.

There may be several reasons:

1. The tracking number is wrong.
2. Less than 48 hours have passed since the seller sent the goods, China Post has not yet updated the package information.
3. The seller did not ship the items for some reason, such as "out of stock", but plans to ship at a later date.

To understand what the above three points are about, you need to know how the parcel tracking system by number works:
China Post can easily attach a label with a non-existent number to any package. The tracking number is invalid and the package cannot be tracked until China Post assigns it this number. Paypal, ebay and Aliexpress sometimes receive non-existent tracking numbers from many scammers who send these numbers to fill in payment details. Many marketplaces such as ebay or Aliexpress require the seller to ship within 24 hours of payment, so some sellers may provide a non-existent tracking number to avoid penalties. Later, when the seller restocks the goods, he uses the same tracking number to send the goods, and by this number it will already be possible to track the parcel on the site within 48 hours after the actual date of dispatch.

What should I do if the status of my package is “Success find: 0 items!” or “China Post has not received the parcel”?

• If you received the tracking number within 48 hours of shipping, you may need to wait two more days for the China Post database to update.
• If you received a tracking number more than two days ago, you may need to contact the seller and check with him the actual date of dispatch and the actual parcel number. Tell the seller that you want to track the package by the number on the site site within 48 hours after sending, otherwise you will file a claim. As a rule, the seller gives a new tracking number, the actual date of shipment or the planned date of shipment, which can be checked later on the website.
• If the seller again gives you incorrect shipping information or does not respond at all, you should file a claim with ebay, Aliexpress or Paypal and request a refund. You can also leave negative feedback about the scammer after the refund.

What does the status “Export Security Scan” mean? How long will it take?

What does the status “Export Customs Scan” mean? How long will it take?

“Export Customs Scan” means that the package is ready for customs inspection. As soon as the customs check is over, the package will be sent to the airmail.

What does the status “Arrival at inward office of exchange” mean?

“Arrival at inward office of exchange” means that the package has been delivered to the customs office of the country of destination. As soon as customs clearance of a parcel received from abroad is completed, the parcel will be delivered to the recipient by the postal service of the country of destination.

What does the status “Departure from outward office of exchange” mean? How much time will it take?

“Departure from outward office of exchange" means that the package is ready for customs inspection. Once the inspection is completed, the package will be sent to the airmail.

What do the statuses “NULL”,”PEK NULL”,”PVG NULL” ,”Opening” mean?

Some users, after searching on other sites, see that the sending status is “NULL” (“ZERO”),”PEK NULL” (“PEK NULL”),”PVG NULL”("PVG NULL") or “Opening" ("Opening" ) etc. In fact, these strange statuses are errors resulting from a mistranslation of the China Post database.

How to file a claim and demand a refund for an incorrect parcel number and a parcel that was not received?

Many recipients whose parcels are delivered by China Post often ask the following questions:

1. The tracker site informs that the parcel was returned to the seller, but he does not confirm receipt of the return and refuses to return the money, how can I get the money back?
2. The tracker shows that the parcel was returned to the supplier, or it gives the status "delivery failed". How do I get a refund from China Post?
3. The parcel status has not changed for more than 40 days, I still have not received the parcel, can I contact the seller or China Post about a refund?

The answers to these questions are almost the same:
China Post does not work with the recipient directly. China Post only accepts inquiries and claims from a supplier who has an original shipping receipt.
So, it is better for the recipient to use the mechanisms provided by ebay, aliexpress, paypal and file a claim for non-receipt of the parcel as soon as possible.

Once you have filed a claim, the seller must confirm that the package was successfully delivered to the buyer. If he/she is unable to provide such confirmation, the money will automatically be returned to the buyer.

How to file such a claim for non-receipt of a parcel?
On ebay, paypal and aliexpress there is a link to a web page called "dispute resolution center" or "claim center". You can file a claim for non-receipt of the parcel there. All detailed manuals can be found on the website:

Is there any period when you can file a claim for non-receipt of a package?
YES. On ebay and paypal, you need to file a claim within 45 days after payment. On aliexpress, this period is 60 days.

What if I missed the claim deadline but still want a refund?
If you miss the claim deadline, then the only thing you can do is contact the seller. Big sellers with a lot of positive reviews are more likely to offer an option that suits you in exchange for a positive review. This will increase sales in their store.

What if I'm buying items from a site that doesn't have a "claims center" and I didn't pay with paypal?
Unfortunately, in this case, it will not be easy for you to get your money back, often impossible. Therefore, we advise you to buy goods from Chinese sellers on major marketplaces such as ebay, Aliexpress, Amazon, DX, etc., with a high level of buyer protection.

If you buy goods on little-known sites, try to pay for purchases through Paypal. NEVER use bank transfers, money transfer systems such as Moneygram or Western Union, electronic currencies such as bitcoin to pay for goods, even if you make purchases on well-known sites - ebay or Aliexpress, but from unfamiliar sellers.

If the trouble did occur and you paid for the purchase with a payment card, you can contact the bank and use the refund procedure - chargeback. The procedure is described in the article:

Parcel status from China Airlines, place PEK. What's this?

The PEK code has been assigned by the International Air Transport Association (IATA) to Capital International Airport (Beijing). This status means that the package has been sent from this airport to the country of destination.

The online mail tracking service site will help you track the status and location of your parcel delivered by the Russian Post.

The national postal operator of the Russian Federation "Post of Russia" receives, sends and delivers postal items on the territory of the Russian Federation and other states. In the branches of this national postal operator, the dispatch and receipt of both domestic and international parcels are processed. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identification number consisting of numbers, and for international shipments, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.

Both numbers comply with the S10 standard of the Universal Postal Union and both the sender and the recipient of the postal item can track the parcel on them.

Features of Russian Post parcel tracking numbers

The track number of the Russian Post differ in the types of parcels and differ in their appearance.

1. Packages, registered letters and small parcels have a 14-digit number.
2. Parcels and parcels are tracked by a 13-digit code (4 letters and 9 numbers).

Decryption:

1. • The first 2 letters of the code are the type of departure
   • 9 digits - departure code
   • The last 2 letters are the country of departure of the parcel
2. EMS parcels - track number starts with the letter E

Parcel tracking by type of shipment ZA..HK,ZA..LV (Aliexpress)

Thanks to the cooperation of the Russian Post, this type of parcel with Aliexpress is distinguished by a simplified clearance system, which allows you to make the shipment even faster and cheaper. It is worth considering that this type of delivery can only be tracked in the sender's country, when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient's place of delivery, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

ZJ..HK parcel tracking (JOOM)

Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with the Russian Post. This type of delivery is budgetary, and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels during tracking can have one of only three statuses:

• Package sent
• Parcel arrived at the branch
• Parcel received by addressee

That is, your parcel cannot be tracked at all stages of delivery, but important information that the goods have been sent or have already arrived at the post office will be known.

Problems of tracking Russian mail parcels?

Sometimes there are problems with tracking parcels of the Russian Post. Most often this happens for the following reasons:

1. Not enough time has passed since the sending of the parcel and the tracking number has not yet managed to get into the database, since not enough time has passed since the moment of departure. It is worth remembering that the period can reach up to 7-10 days.
2. The sender provided an invalid tracking number. In this case, you should once again check the number with the sender and copy it correctly into the tracking line on our website.

How to track a parcel of the Russian Post?

Tracking the status and location of a parcel by the Russian Post is extremely simple: to do this, you need to enter a unique track code for the parcel in the tracking line. After specifying the number, click on the "Track" button and find out the most up-to-date information about the status of your shipment by Russian Post.

If you need to save data on several shipments by Russian Post at once, then register in your personal account of the online parcel tracking service website, and track several shipments at once and get accurate information on each parcel.

In order to determine which post office your package is located in, use our

The Russian Post State Enterprise (FSUE) was established by a government decree dated September 5, 2002. The enterprise was officially registered and adopted its Charter dated February 13, 2003.

Russian Post has 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postage services on the territory of the Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering mail to 2,600,000 road, 1,200 air and 106 rail routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The enterprise influences to a great extent the development of other sectors.

Every year Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed matter, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million money transfers.

The company operates under the direction of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, the Government of the Russian Federation adopted a new concept for the restructuring of the postal system at the federal level. This concept involved the unification of all post offices in the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

The range of activities of the Russian Post was eventually supplemented by retail trade, the federal money transfer service, EMS express delivery, photo printing and many other services.

Russian Post Parcel Tracking

The Russian Post parcel tracking system allows all customers of this company to check the postal status online. The system quickly generates data and displays all available information about the package and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ by type and may have a different look.

1. Packages, small parcels and registered letters are tracked by a 14 digit number.
2. Parcels and parcels are assigned a special code which consists of 4 letters and 9 digits:
   • The first 2 letters indicate the type of departure
   • 9 digits - unique departure code
   • The last 2 letters indicate the country from which the parcel was sent
3. Parcels EMS - international express delivery of shipments. The tracking number for EMS packages is the same as for regular international shipments, except for the fact that the code starts with the letter E

Examples of parcel tracking numbers:

• 14568859621458 - internal parcel tracking code
• CQ---US (CQ123456785US) - parcel or small shipment from the USA, postal package
• RA---CN (RA123456785CN) - package from China
• RJ---GB (RJ123456785GB) - package from UK
• RA ---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, the Russian Post may assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing you to track parcels for both the sender and the recipient, and the introduction of an electronic tracking system for Russian mail makes this even easier.

How to track a parcel of the Russian Post?

In order to find out where your parcel is, you need to pay attention to the following.

1. For information about the estimated time of arrival and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any package. It must be provided to you by the sender (online store, company or individual).
2. Fill in the search box at the top of the web page with this tracking code.
3. Click the "Track" button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic shipments of the Russian Post are tracked by a 14-digit track code, the first six digits mean the sender's postal code. International shipments of the Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the country of the sender.

How to track a parcel in Russia?

Tracking the parcel of the Russian Post on the territory of the Russian Federation is quite simple. In order to start tracking the parcel, you need to have the tracking code of the parcel on hand. Russian Post tracks shipments using 14 digit slate tracking codes for domestic parcels and 13 digit international shipment codes. For quick and easy tracking of your Russian Post package, enter the tracking number of the package in the field above and BoxTracker will check your package and determine its location.

How to find a parcel by Russian Post tracking number

Parcels of the Russian Post are located by postal tracking number. Tracking numbers for domestic shipments contain 14 digits, starting with the postal code of the sender or the office that issued the package. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by the Russian Post can be tracked by a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of shipment, then 9 unique digits of the shipment, and the last two letters indicate the country code of the sender.

ZA..LV, ZA..HK parcel tracking

This type of parcels differs from other international shipments in that these parcels are circulated according to a simplified system thanks to the cooperation of the Russian Post with the most popular online store of Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for processing parcels with Aliexpress was simplified, making the shipment faster and cheaper. Such parcels have a tracking code like ZA000000000LV, ZA000000000HK.

ZJ..HK parcel tracking

Parcels with a track code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just like in the case of Aliexpress, Joom has entered into a partnership with the Russian Post, thereby reducing the cost of shipping parcels from Joom, as well as significantly speeding up the shipping process itself from registration to shipping time.

Joom parcels during tracking can have one of three statuses:

• Package sent
• Parcel arrived at the branch
• Parcel received by addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong along the way, which is why the letters LV and HK are assigned at the end of the track code, and not CN.

What should I do if I can't track the parcel?

There may be several reasons why the track number may not be tracked. Most of these causes are easily resolved, and sometimes do not need a special solution. The main reasons why the parcel is not tracked by track number:

1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked up to 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the package starts to be traced in the system.
2. Tracking number is incorrect. In this case, you need to check the track number again with the seller or sender. Also check the spelling of the number. Perhaps you made a mistake when copying or when dialing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will be refunded the money spent.