Decree 354 temperature in the apartment. Normative air temperature in the premises of mkd. What should be the values
ARBITRATION COURT OF THE REPUBLIC OF KHAKASIA
Name Russian Federation
DECISION
Arbitration Court of the Republic of Khakassia composed of Judge E.The. Kaspirovich, while keeping the minutes of the court session by the secretary of the court session K.P. Kirbizhekova, considered in an open court session the case on the application
Limited Liability Company Khakassky TeploEnergoComplex (TIN 1903013620, OGRN 1021900698940)
to the State Housing Inspectorate of the Republic of Khakassia (OGRN 1041901000338, TIN 1901061466)
on the recognition as illegal and the annulment of the decision of January 20, 2015 in the case of an administrative offense,
when participating in the case as a third party, not declaring independent claims regarding the subject of the dispute, the limited liability company ZhEU-1 (TIN 1903018184, OGRN 1081903000520).
Representatives of the following took part in the hearing:
applicant – Kruglov G.K. by power of attorney dated January 12, 2015 No. 03-2015 (vol. 1 case sheet 9), Rogozhin S.A. by power of attorney dated January 13, 2015 No. 17-2015 (vol. 2 case sheet 7);
defendant – Samrin AND.P. by proxy dated February 2, 2015 (vol. 1 case sheet 62), Olshevsky V.S. by proxy dated March 23, 2015 (vol. 2 case sheet 5), Komarov D.V. by proxy dated March 27, 2015 (v. 2 case file 6).
Limited Liability Company "Khakassky TeploEnergoComplex" (hereinafter referred to as the Company) applied to the Arbitration Court with an application for recognition as illegal and cancellation of the decision of the State Housing Inspectorate of the Republic of Khakassia (hereinafter referred to as the Housing Inspectorate) dated January 20, 2015 in the case of an administrative offense.
By the contested decision, the applicant was held liable on the basis of the article of the Code of Administrative Offenses of the Russian Federation (hereinafter referred to as the Code of Administrative Offenses of the Russian Federation) in the form of an administrative fine in the amount of 5,000 rubles. for violation of the regulatory level or regime for providing the population with public services.
By the ruling of the Arbitration Court dated January 30, 2015, the company's application was accepted for consideration in summary proceedings.
By a ruling dated March 26, 2015, the arbitration court decided to consider the case in accordance with the rules of administrative proceedings.
By a ruling dated April 23, 2015, the arbitration court granted the petition of the company, attracted to participate in the case as a third party, not declaring independent claims regarding the subject of the dispute, the organization currently managing and servicing the house during the disputed period - the limited liability company ZhEU-1 (hereinafter referred to as ZhEU-1 LLC).
The third party - ZhEU-1 LLC did not appear at the hearing, the place and time of the trial was duly notified (notice dated June 11, 2015, v. 2). In accordance with part 5 of the article of the Arbitration Procedure Code of the Russian Federation (hereinafter referred to as the Arbitration Procedure Code of the Russian Federation), the case was considered in the absence of a third party.
At the court session, the representatives of the society supported the claims, referred to the arguments set out in the application, in the explanatory notes to the recall (vol. 1 pp. 167-169) and to the evidence presented in the case file. The applicant's arguments are as follows:
In the act of verification dated December 5, 2014 No. 453/24, the following are not indicated: the place of drawing up the act, methods for measuring temperature in residential premises using an L-300 thermometer, verification certificate No. 4080/203, methods for measuring the parameters of heat and water supply at the inlet to house using infrared thermal imager TESTO 875-2, verification certificate No. 016008950;
The materials of the administrative case do not contain information about the certificate of verification of the TM5 pressure gauge;
According to Appendix No. 1 to Decree of the Government of the Russian Federation No. 354 dated May 6, 2011 (hereinafter referred to as Rules No. 354), the pressure in the water supply system should be measured at the water intake point during the hours of the morning maximum (from 07.00 to 09.00) or evening maximum (from 19.00 to 22.00 ); such measurements were carried out with a TM5 manometer at 15:20;
According to Appendix No. 1 to Rules No. 354, when measuring temperature, devices are allowed that must comply with the requirements of the standards, in particular Table No. 8 of GOST 30494-2011, the permissible error of the device should be no more than 0.1 degrees; the temperature of the coolant at the entrance to the house was measured using a TESTO 875-2 thermal imager, the error of which is about 2 degrees;
The administrative body did not prove the presence in the actions (inaction) of the applicant of the elements of a controversial administrative offense;
The reference in the contested resolution to paragraph 6.2.59 of the Rules for the technical operation of thermal power plants, approved by order of the Ministry of Energy of Russia on March 24, 2003 No. 115, is untenable, since these rules do not contain requirements for the quality of public heating services. Such requirements are contained in Appendix No. 1 to Rules No. 354, among which there is no such requirement as the temperature of the water in the supply pipeline at the entrance to the house;
By virtue of paragraph 15 of section 6 (footnote 5) of Appendix No. 1 to Regulation No. 354, the requirements for the temperature regime in apartments are applied subject to the implementation of measures for warming the premises (GOST R 51617-2000);
The Company is not engaged in the maintenance and operation of intra-house engineering communications apartment buildings, maintenance of intra-house communications is carried out by the management company - ZhEU-1 LLC.
Representatives of the housing inspectorate did not agree with the demands of the society, referred to the arguments set forth in the response to the application (vol. 1 pp. 55-61), and to the evidence presented in the case file, indicated:
The audit report indicates the location of the audit: Chernogorsk, st. Sovetskaya, d. 77; it contains the phrase “Measuring the air temperature in residential premises was carried out instrumentally in accordance with GOST 30494-2011 using the device ..”, followed by information about the device used - an electronic laboratory thermometer LT-300, verification certificate No. 4080/203 is valid until August 2, 2015, head. No. 1468403;
The infrared thermal imager TESTO 875-2 only measured the temperature of the carrier at the point of delimitation of the balance sheet; these measurements were made in accordance with the instruction manual; a note on the method of measuring the temperature of the coolant was not included in the inspection report due to the lack of free space for the mark in the report, but the device itself and its serial number are indicated in the report;
The inspection report contains a mark on the model of the pressure gauge - TM5 and information on its state verification;
As part of the controversial audit, the air temperature in the residential premises was measured, as well as the heating parameters at the border of the balance sheet of an apartment building, but not the water supply parameters;
GOST 30494-2011 establishes requirements for measuring the air temperature in a residential area, but not for measuring the temperature of the coolant;
The maximum deviation of the air temperature measuring device - the LT-300 laboratory electronic thermometer complies with the requirements established by Table 8 of GOST 30494-2011;
The error of the device for measuring the temperature of the coolant at the boundary of the balance sheet is not regulated by Rules No. 354;
The society is obliged to ensure the high-quality provision of the utility service - heating and all the parameters characterizing it up to the point of balance differentiation, namely, to the common building metering unit for the thermal energy of the coolant, in the place of which the measurements were carried out;
The TESTO 875-2 device, referred to in the decision of the Montenegrin City Court dated June 20, 2014, was used for its intended purpose, namely for non-contact measurement of the spatial distribution of the temperature of the surfaces of solid (bulk) bodies, gas jets and water by their own thermal radiation and displaying this distribution on an LCD screen;
The certificate of readiness, as well as the absence of comments on the thermal circuit (insulation) in it, confirm the implementation of measures to insulate the premises before the heating season of 2014-2015;
Insufficient pressure drop is the result of a deterioration in the quality of heat supply to the disputed residential building, which in turn causes a decrease in air temperature in residential premises;
The third party Ltd. «ZHEU-1» (currently managing and servicing the house in the disputed period organization) did not submit a response to the application, at the hearing on June 11, 2015 the representative of the third party Arzamastseva AND.GN. supported the position of the housing inspectorate. She believed that the violation of the temperature regime in the apartments was due to the fault of the resource supply organization.
When considering the case, the Arbitration Court found the following.
On October 22, 2014, the Chernogorsk prosecutor's office received an appeal from residents of apartments Nos. 14, 17, 22, 10, 12, 19, 29, 26, 23, 25, 18 . Sovetskaya, d. 77 (hereinafter - MKD), on taking measures in connection with the violation of the temperature regime - lack of heating (v. 1 case sheet 85). On October 31, 2014, this appeal was sent by the prosecutor of the city of Chernogorsk for consideration to the housing inspectorate (v. 1 pp. 84, 85).
Deputy Head of the Housing Inspectorate Gusachenko A.A. Decree No. 1006-T dated December 1, 2014 was issued to conduct an unscheduled (on-site) inspection of compliance with the mandatory requirements of housing legislation and other regulatory legal acts, the quality of the provision of housing and communal services to consumers living in MKD in relation to the company (handed over to the company on December 1, 2014 , an incoming stamp on the document, vol. 1 sheet 88).
By a notice dated December 1, 2014, the company was notified of the need to appear on December 5, 2014, to jointly carry out measures with a housing inspection specialist for state control of compliance with the requirements of housing legislation in order to fix the parameters of the quality of utilities for heating and hot water supply, draw up and receive an inspection report (handed to the company on December 1, 2014, incoming stamp on the document, vol. 1 case sheet 89).
Based on the results of the audit conducted in the absence of a representative of the company, an audit report dated December 5, 2014 No. 453/24 was drawn up, which reflects the following:
The temperature was recorded in living rooms, including in the corner rooms, in apartments Nos. 14, 19, 10, 27 (from +17.1?С to +21.5?С), which did not correspond to the standard temperature (+20?С and +22 ?С);
According to the temperature schedule for the supply of heat from the boiler house of the company for 2014, the "Central" water temperature in the heating system should be +59.7? C, in fact +68.1? C on the supply pipeline and +37.5? C on the return pipeline;
The pressure in the heating network on the supply and return pipelines at the entrance to the house is P1 6.1 KGS / cm?, P2 6.0 KGS / cm?;
The pressure drop at the inlet to the house was 0.1 KGS / cm², which is not enough for the normal circulation of the coolant in the heating system, as evidenced by the large overheating of the temperature of the coolant in the supply pipeline at the inlet to the house.
A copy of the inspection report was received by the company on December 8, 2014 (incoming stamp on the document, vol. 1 case sheet 90).
By a notice dated December 8, 2014, the company was invited to appear on December 10, 2014 at the housing inspection to draw up a protocol on an administrative offense (received by the company on December 8, 2014, incoming stamp on the document, v. 1 case sheet 91).
On December 10, 2014, an official of the housing inspectorate, in the absence of a person held administratively liable, drew up a protocol on administrative offense No. 12/24, which reflects that the company violated clauses 5.2.1, 5.2. Decree of the Gosstroy of Russia dated September 27, 2003 No. 170 (hereinafter referred to as Rules No. 170), clauses 31, 149 of Appendix No. 1 to Rules No. 354, clause 9.2.1 of the Rules for the technical operation of thermal power plants, approved by order of the Ministry of Energy of the Russian Federation dated March 24, 2003 Year No. 115. It is indicated that liability for these violations is provided for by the article of the Russian Federation. A copy of the protocol was received by the company on December 11, 2014 (incoming stamp on the document, vol. 1 pp. 92-94).
By the ruling of December 25, 2014, consideration of the case of an administrative offense against the company was scheduled for December 30, 2014 (received by the representative of the company Salatov K.G. on December 25, 2014 by proxy dated January 9, 2014 No. 04-2014, signature on the document, t 1 sheet 96, 97).
In the clarifications on the administrative case dated December 29, 2014, the company requested that the proceedings on the administrative case be terminated (v. 1, pp. 98-99).
At the request of the company (vol. 1 case file 143), by the ruling of December 30, 2014, the consideration of the administrative offense case was postponed until January 20, 2015 (vol. 1 case file 145).
Housing Inspectorate based on the results of consideration of the case materials of an administrative offense in the presence of a representative of the company Kruglov T.K. (power of attorney dated January 9, 2014 No. 03-2014, vol. 1 case file 144) a resolution was adopted dated January 20, 2015, by which the company was brought to administrative responsibility under the article of the Russian Federation in the form of a fine of 5,000 rubles. (vol. 1 ld 10-15).
Disagreeing with the resolution adopted by the Housing Inspectorate, the company challenged it in the arbitration court within the time period established by law.
The case was considered in accordance with the rules of paragraph 2 of Chapter 25 of the Arbitration Procedure Code of the Russian Federation.
After evaluating the arguments of the persons participating in the case, examining the evidence presented in the case, the arbitration court came to the following conclusions.
By virtue of Part 3 of Article of the Russian Federation, legal proceedings in the Russian Federation are carried out on the basis of competition and equality of the parties.
The Arbitration Court is not a body carrying out administrative prosecution. Based on the principle of the presumption of innocence in conjunction with the principle of competitiveness and equality of the parties, the court has the right to establish the guilt of a person only if it has been proven by the body carrying out administrative prosecution.
Within the meaning of the above norms, the obligation to prove the guilt of a person in respect of whom a decision was made to bring to administrative responsibility is assigned to the body (official) that issued the relevant decision in the case of an administrative offense.
By virtue of paragraphs 1, 3 of the article of the Russian Federation in the case of an administrative offense, the presence of an event of an administrative offense, the guilt of a person in committing an administrative offense are subject to clarification.
In accordance with paragraph 4 of Article Section III. Proceedings in the Arbitration Court of First Instance in Cases Arising from Administrative and Other Public Legal Relations contesting decisions of administrative bodies" target="_blank">210 of the Arbitration Procedure Code of the Russian Federation in cases of contesting decisions of administrative bodies on bringing to administrative responsibility, the obligation to prove the circumstances that served as the basis for bringing to administrative responsibility rests with the administrative body that made the contested decision.
When bringing the company to administrative responsibility, the administrative body did not reflect the presence in the actions (inaction) of the applicant of the subjective side of the alleged offense. In particular, he did not indicate whether the applicant had the opportunity to comply with the relevant rules, what specific measures should have been taken by the company to comply with the requirements of the current legislation.
After evaluating all the evidence presented in the case file in their totality and interconnection according to the rules of articles , and , the arbitration court came to the conclusion that the objective side of the offense, the responsibility for which is provided for in the article of the Russian Federation, as well as the guilt of the company in committing the alleged offense, the administrative body not proven.
In accordance with clause 2 of part 1 of Article RF, the absence of an administrative offense is a circumstance excluding proceedings in a case of an administrative offense.
The arbitration court also takes into account the established judicial practice in similar cases, circumstances and arguments involving the same parties:
Decision of the Arbitration Court of the Republic of Khakassia dated June 23, 2015 in case No. А74-2740/2015 (has not entered into force (vol. 2));
The decision of the justice of the peace of the court district No. 5 of the city of Chernogorsk of the Republic of Khakassia dated May 5, 2015 in the case of an administrative offense No. inspection), in relation to the company was terminated due to the absence of an administrative offense in its actions (came into force);
A similar decision of the Montenegrin City Court dated June 20, 2014 (entered into force (v. 1 pp. 35-36)).
Taking into account the above, the court considers that the materials of the case do not confirm the presence in the actions of the company of an offense covered by Article RF, in connection with which, the requirements of the company are subject to satisfaction.
Guided by articles -, Section III. Proceedings in the Arbitration Court of First Instance in Cases Arising from Administrative and Other Public Legal Relations on challenging the decision of an administrative body to bring to administrative responsibility" target="_blank"> 211 Arbitration Procedure Code of the Russian Federation, arbitration court
I DECIDED:
Satisfy the application of the limited liability company Khakassky TeploEnergoComplex.
Recognize as illegal and cancel the decision of the State Housing Inspectorate of the Republic of Khakassia dated January 20, 2015 in the case of an administrative offense.
The decision may be appealed to the Third Arbitration Court of Appeal within ten days from the date of its adoption.
The appeal is filed through the Arbitration Court of the Republic of Khakassia.
Judge E.The. Kaspirovich
Court:
AS of the Republic of KhakassiaPlaintiffs:
LLC "Khakassky TeploEnergoComplex"Respondents:
State Housing Inspectorate of the Republic of KhakassiaOther persons:
SUE RH "Institute" Abakangrazhdanproekt "JSC "Institute "Abakangrazhdanproekt"
Litigation on:
For utility billsArbitrage practice on the application of Art. 153, 154, 155, 156, 156.1, 157, 157.1, 158 RF LC
At the very beginning, it is important to note that the use of non-residential premises as office and industrial locations automatically translates the issue of temperature standards into the plane of labor legislation.
The topic of labor safety is set out in Articles -211 of the Labor Code of the Russian Federation.
Article 211 of the Labor Code of the Russian Federation. State regulatory requirements labor protection
The state regulatory requirements for labor protection contained in federal laws and other regulatory legal acts of the Russian Federation and laws and other regulatory legal acts of the constituent entities of the Russian Federation establish rules, procedures, criteria and standards aimed at preserving the life and health of workers in the course of labor activity.
State regulatory requirements for labor protection are binding on legal and individuals when they carry out any type of activity, including the design, construction (reconstruction) and operation of facilities, the design of machines, mechanisms and other equipment, the development technological processes, organization of production and labor.
The procedure for the development, approval and amendment of by-laws, containing state regulatory requirements for labor protection, including labor safety standards, is established by the Government of the Russian Federation, taking into account the opinion of the Russian tripartite commission for the regulation of social and labor relations.
The State Committee for Sanitary and Epidemiological Supervision of the Russian Federation approved one of the main documents in regulating temperature standards in non-residential premises - Sanitary rules and norms SanPiN 2.2.4.548-96 "Hygienic requirements for the microclimate of industrial premises".
Important! In addition to these legislative acts, the key parameters for the efficiency of the heat supply system in residential and non-residential buildings are set out in.
What should be the values?
It is known that for residential and non-residential locations the basic allowable temperature threshold will be different. The most relevant "temperature" issue is in the heat supply of non-residential premises that have the category of production.
The involvement of hired workers and their long stay here during the working day determines the development of basic hygienic requirements for physical and technical conditions, and, in particular, for temperature conditions.
According to the Sanitary Rules SanPiN 2.2.4.548-96, the standard temperature indicator is influenced by factors such as the intensity of the employee's energy consumption, time spent, seasonality, as well as the peculiarities of the work schedule. Based on these parameters, temperature standards for non-residential premises are being developed.:
- 18–20°С - in the corridor (maximum allowable temperature - 16°С);
- 16–18°С - in the pantry (temperature in the range from 12°С to 22°С is allowed).
For non-residential premises of an industrial nature, the Sanitary Standards provide for basic temperature indicators at a minimum mark of 17 ° C. At the same time, the value of 26°C will already be considered extremely high for production premises.
Fixing standard temperature indicators in industrial non-residential premises should be displayed in the measurement protocol. It also includes a conclusion about whether the values recorded during the measurement correspond to the optimal indicators.
What to do in case of deviation from the norm?
Based on the Rules for the provision of utility services to owners of premises, which were put into effect by Decree of the Government of the Russian Federation No. 354 of May 6, 2011, a deviation from the optimal temperature indicator to a lower side entitles the owner of the premises to claim a reduced payment by 0.15% for each hour of bad heating.
Important! If the air temperature in a non-residential premises does not meet the optimal standards due to the poor quality of heating, its owner has the right to file a claim with the service organization and report violations.
For example, the average monthly payment for heating is 2000 rubles. If we recalculate this amount by the retention rate (0.15% / hour), and the number of hours: 200 * 2 * 0.0015 * 2000 = 1200 rubles. This amount in the above example can be deducted from the general "heating" payment.
According to the Rules for the provision of housing and communal services, a difference of 2 degrees gives legal grounds to the owner of the premises in order not to pay bills accrued according to temperature standards that do not correspond to reality. To exercise this right, violation of temperature standards should be recorded in the inspection report of a special commission.
Important! In non-residential premises, the owner has the right to independently choose a provider of housing and communal services, and conclude contracts with these organizations.
This somewhat simplifies the possibility of defending their consumer interests, since communication is carried out directly with resource supply companies.
Conclusion
As a result, we add: it is extremely difficult to influence the work of heat supplies and maintaining clear standard temperature indicators in residential and non-residential premises. Serious requirements for measuring, fixing and verifying indicators often force you to stop working on defending your rights halfway through.
At the same time, we emphasize that it is important and necessary to register all violations in the provision of housing and communal services, and heat supply, in particular. In case of difficulties, you should contact a lawyer: qualified specialists will help prepare all the necessary documentation for appeals to state authorities, and defend the legal rights of the owner.
Decree of the Government of the Russian Federation of 05/06/2011 N 354 (as amended on 09/09/2017) "On the provision of public services to owners and users of premises in apartment buildings and residential buildings" (together with the "Rules for the provision of public services to owners and users of premises in apartment buildings and residential buildings")
15. Ensuring standard air temperature<7>:
in residential premises - not lower than +18 °C (in corner rooms - +20 °C), in areas with the temperature of the coldest five-day period (security 0.92) -31 °C and lower - in residential premises - not lower than +20 °C C (in corner rooms - +22 °C);
in other premises in accordance with the requirements of the legislation of the Russian Federation on technical regulation (GOST R 51617-2000)
The document became invalid due to the publication of “GOST R 51617-2014. National standard of the Russian Federation. Services of housing and communal services and management of apartment buildings. Public utilities. General requirements"(Approved by Order of Rosstandart dated June 11, 2014 N 544-st).
"GOST R 51617-2000. State standard of the Russian Federation. Housing and communal services. General technical conditions.»
(approved by the Decree of the State Standard of Russia dated 19.06.2000 N 158-st)
(as amended on 07/22/2003)
According to the "Rules for the provision of public services to citizens", approved by Decree of the Government of the Russian Federation No. 307 of May 23, 2006, the temperature in the living room should be at least +18 degrees, and in the corner rooms - at least +20. In cold regions, where the temperature of the coldest five-day period of the year is -31 ° C and below, the temperature of residential premises should not be less than +20 degrees. But at the same time, the room must be well insulated, and the temperature is measured in the center of the largest room of the apartment at a height of 1 m. The deviation cannot exceed 3 degrees at night, while the permissible excess is no more than 4 degrees. During the daytime, the temperature deviation is unacceptable. Accordingly, you need to correctly measure the temperature. To do this, take a thermometer and hold it one meter from outer wall and one and a half meters from the floor. The measurement is made for 10 minutes. It is most effective to make a temperature graph by the hour. If you have recorded a violation of the temperature regime, you have every reason to contact the housing organization with a complaint.
First you need to notify the emergency dispatch service. It must be specified by the governing body. The appeal can be either oral, including by telephone, or in writing.
The tenant must indicate his first name, last name, patronymic, address of residence and describe the problem - the temperature of the room does not meet the standards. In turn, the employee of the service is also obliged to report his last name, first name, patronymic, registration number application and the time of its receipt. If the emergency dispatcher knows the reason that your home is cold, he must notify you. Thus, the managing organization recognizes the fact of non-provision of the service or its inadequate quality. This should be recorded in the log book. This mark serves as the basis for recalculating the payment for heating.
If he is not aware of the problem, then he must agree on the exact time of establishing the fact that the service was not provided. This must happen within three business days. Then an inspection should be carried out with the participation of a representative of the public utility and the applicant. As a result, an act is drawn up, which they must sign. This act also serves as a document by which you have the right to request a recalculation. But managing organizations often do not admit their guilt and do not agree with the claims of the applicant. In this case, a secondary check must be carried out. Representatives of the State Housing Inspectorate and public associations of consumers are already invited to it. And as a result of it, an act is also drawn up signed by the consumer, contractor, inspector and public representative. With this act in hand, the consumer already has every right to demand recalculation. The act must indicate the violation of the quality parameters, the time and date of the start of the non-provision of utilities.
Thus, in your case it is difficult to demand that the management company increase the temperature, since according to YOUR information it already complies with the standard. there is a concept - the apartment air temperature standard, however, the current legislation does not provide for the concept - comfortable temperature, since it is completely different for everyone. If you intend to go to court, then you will have to prove not the fact that you are uncomfortable living with the temperature established by the standard, but the fact of violation of the law and the provision of services of inadequate quality. I advise you to measure the air temperature in the apartment and make sure that it really meets the standard. Otherwise, I see no chance of success in court.
In accordance with paragraph 5 of the "Rules for the provision of public services to owners and users of premises in apartment buildings and residential buildings", approved by Decree of the Government of the Russian Federation of May 6, 2011 No. 354, the beginning of the heating period should be set at an average daily outdoor temperature below 8 degrees Celsius Celsius, and the end of the heating period - at an average daily outdoor temperature above 8 degrees Celsius for 5 days in a row. The specified period must begin or end on the day following the last day of such period.
The heating season, in accordance with the decision of the Government, begins by decision of the local authorities. In Ryazan, the heating season started at the end of September, but many residents complain that the apartment is cold. Most topical issues Ryazan residents still have questions about the standards for air temperature in the apartment and the temperature hot water. These indicators will be discussed in this article.
Air temperature in the room after the start of the heating season
In accordance with State standard RF GOST R 51617-2000 “Housing and communal services. General technical conditions”, adopted by the Decree of the State Standard of the Russian Federation of June 19, 2000 No. 158-st (table 3), the minimum temperature is set: corner room - 20 ° C; living room - 18°С; kitchen - 18°С; bathroom - 25°С; toilet - 18°С, combined bathroom - 25°С; bathroom with individual heating - 18°С; common washroom - 18°С; shower room - 25°С; common latrine - 16°С; vestibule, common corridor, anteroom in the apartment building, stairwell - 16°С; lobby, common corridor, stairwell in the hostel - 18°С; elevator room - 5°С.
To find out the air temperature in the room after the start of the heating season, you need to measure it in a certain way: inner wall each room, the thermometer is placed at a distance of 1 meter from the outer wall and 1.5 meters from the floor and measured within 10 minutes.
In accordance with Appendix No. 1 to the "Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings", approved by Decree of the Government of the Russian Federation of May 6, 2011 No. 354 (hereinafter referred to as the Rules), heating must be uninterrupted and around the clock for throughout the heating season. Permissible duration of a break in heating - no more than 24 hours (in total) within one month; no more than 16 hours at a time - at an air temperature in residential premises from 12 to 22 degrees. No more than 8 hours at a time at a room temperature of 10 to 12 degrees, no more than 4 hours at a room temperature of 8 to 10 degrees. For each hour that exceeds the specified standards, the monthly heating fee is reduced by 0.15%.
Hot water temperature
In accordance with clause 5.1.1, the quality of cold and hot water (sanitary and epidemiological indicators) supplied for household and drinking needs must comply with SanPiN 2.1.4.1074 and SanPiN 2.1.4.2496.
The temperature of hot water in the places of water intake must comply with the requirements of SanPiN 2.1.4.1074 and SanPiN 2.1.4.2496 and, regardless of the heat supply system used, must not be lower than 60 ° C and not higher than 75 ° C. (according to clause 5.1.2. of the Code of Rules SP 30.13330.2012 "SNiP 2.04.01-85 *. Internal water supply and sewerage of buildings", approved by order of the Ministry of Regional Development of the Russian Federation of December 29, 2011 No. 626). This temperature is measured directly at an open tap by immersing a water thermometer in a glass under a jet to a special mark.
In accordance with Appendix No. 1 to the Rules, hot water supply must be uninterrupted and around the clock throughout the year. Permissible duration of a break in the supply of hot water: 8 hours (in total) within 1 month, 4 hours at a time, in case of an accident on a dead end line - 24 hours in a row; the duration of a break in hot water supply in connection with the production of annual repair and maintenance work in centralized networks of engineering and technical support for hot water supply is carried out in accordance with the requirements of the legislation of the Russian Federation on technical regulation (SanPiN 2.1.4.2496-09).
For each hour of exceeding the permissible duration of a break in the supply of hot water, calculated in total for the billing period in which the specified excess occurred, the amount of the utility service fee for such a billing period is reduced by 0.15 percent of the fee determined for such a billing period.
Permissible deviation of the hot water temperature at the tapping point from the hot water temperature at the tapping point that meets the requirements of the legislation of the Russian Federation on technical regulation: at night (from 0.00 to 5.00 hours) - no more than 5 ° С; in the daytime (from 5.00 to 00.00 hours) - no more than 3°С.
For every 3°C deviation from the permissible deviations in the temperature of hot water, the amount of the utility service fee for the billing period in which the specified deviation occurred is reduced by 0.1 percent of the fee determined for such a billing period in accordance with Appendix No. 2 to the Rules, for each hour of deviation from permissible deviations in total during the billing period, taking into account the provisions of Section IX of the Rules. For each hour of hot water supply, the temperature of which at the point of analysis is below 40°C, in total during the billing period, payment for the consumed water is made at the rate for cold water
